Quote from: ChipMixer on Today at 04:50:33 AM

Quote from: webtricks on January 21, 2021, 06:23:25 AM

Nope, I can only see one deposit made on the deposit address i.e. the funds I sent. Also, only one sweeping transaction was made i.e. with the chips equivalent to my deposit less fees. I can't see the other deposit/withdrawal you are talking about.

Could you send an e-mail to chipmixer@protonmail.com to avoid discussing addresses and txid in public? After your post there was only one support email about this issue and there were two deposits with that case.

I have emailed you the entire case with as much information as I could retrieve. Do inform me if anything else is needed. I would be happy to provide as far as it doesn't intrude privacy much.

Quote from: ChipMixer on Today at 04:50:33 AM

Quote from: webtricks on January 21, 2021, 06:23:25 AM

By the way, I noticed one thing - the browser cookie was changing whenever I was refreshing the session page. I am talking about this one:
It has to remain same unless I close my browser session, isn't it?

Refreshing session page should not change cookie.

I think I overstated the situation. It wasn't changing on every refresh. But it surely changed two-three times and I was redirected to captcha page.

Quote from: ChipMixer on Today at 04:50:33 AM

Quote from: webtricks on January 21, 2021, 06:23:25 AM

The case still needs answers. @Chipmixer, do you want me to send e-mail with more extensive information like the txid I sent, etc? I need to get to the end of what actually happened because I regularly use Chipmixer and this is my common setup (VPN+browser+clearnet). It never happened before and I don't want this to happen again.

Please do send us as much information as you are willing to. Including VPN provider.

I have included the name of VPN provider alongside the exact server I was using at that time, in case that helps.

Quote from: gondel on Today at 08:39:33 AM

Just a quick update that my issue was resolved, still not sure from where the problem came, but most important is that my coins are not compromised. To be honest this was better support then Kraken where my 1 BTC was gone due to support neglecting my case.
Thank you

Good to know that your issue is resolved. So, did you get the mixed private keys in the same session where the deposit address changed earlier?