Quote from: GoodHabit on Today at 04:06:33 PM

Quote from: DK1122 on January 21, 2021, 07:10:35 PM

Hello
You are lucky. My coins stuck in blockchain and nobody help me. Keep calm and search.
I try to solve my problem and nobody help me and not understand why.
I don't know why I think the XEP project will go to zero and the ECA project will last over time if the team is rebuilt.
Probably our problems will be solved when the team is rebuilt and we will have more support.
I say wait and be patient. I don't know why I believe in this project but that's how I feel.

Well, there are very few people here, so even if someone has some knowledge, it will take time until your problem will be noticed...

I don't actually get what you mean with "stuck in blockchain"... since your last question I looked up the webpage of Ellipal, and if I understood correctly, they don't actually offer an option to extract your private key.. IF you really have your private key, it should be a 52character word starting wit Qq...... - if you have something different, it's not your Electra private key,.
If it IS, however, than you should be able to import it in to your Electra-Core wallet.

OTOH, I can't find any information on Ellipal's Website that they ever supported Electra, and it would be a problem between you and Ellipal, if they did and then delisted it without providing your private keys...

Hello,
First I want to write all story in detail.
I buy Electra from exchange in 2 transactions.
Also, after that I send to my ECA account from Ellipal.
After that Ellipal block all ECA account.
After Ellipal block all ECA acoount I write to Ellipal and with help from Ellipal I extract from my device Private Key.
So, in this moment I have Private Key (and Private Key start with Qq...... and have 54 characters) and adress of my Eca wallet.
I say "my coins stuck in blockchain" !.
Yes, I see my coins because I verify transactions and coins is now in my ECA wallet. So, my coins is in my wallet (Ellipal wallet) but my wallet is block.
In this moment ECA Ellipal wallet show 0 coins. But coins is in my ECA wallet if I search after adress on https://eca.ccore.online/

After that I ask on Discord, Telegram, Reddit (Reddit do not post my questions), I write to ECA, I write to Ellipal and all say to me to install ECA desktop wallet and follow steps from this link:

https://learn.electraprotocol.com/docs/paper_import/

Note:
I install ECA desktop wallet
I sync ECA desktop wallet
I use command like in link https://learn.electraprotocol.com/docs/paper_import/
And I can not import my coins.

After that I write to ECA (EC01 from here) and I receive this message:

"Firstly make sure the desktop wallet is fully synced.
Electra no longer supports Ellipal wallet as you have probably found out. The Ellipal app holds your coins so it is Ellipal's responsibility to help you on this. Have you tried contacting them and asking how you can import the Ellipal private keys to your ECA wallet? I have never imported a private key from Ellipal myself so can only provide limited advice.
Downloading the desktop wallet and typing in the console were right moves but there may be another command that needs to be written and only Ellipal can tell you this.
Electra is Bitcoin based so commands are the same as they are for Bitcoin. I have shared the link to their guide on importing private keys:
https://en.bitcoin.it/wiki/How_to_import_private_keys"

After this message I write to Ellipal and Ellipal write me this message:
"Hello there,
You can go to the app, and import an account with mnemonics and pass phrase, after that you will get a hot wallet account;
And then go to the account settings, export the private keys, choose ECA.
And import the private key on an exchange/ a wallet that support ECA coin"

From this I block and I do not how to do to recover my coins.

So, in my ECA desktop wallet do not work to import follow step from link https://learn.electraprotocol.com/docs/paper_import/, in exchange (like say Ellipal), I don't know how can do this and what exchange accept this type of transactions.
Another method like say EC01 (Downloading the desktop wallet and typing in the console were right moves but there may be another command that needs to be written and only Ellipal can tell you this. Electra is Bitcoin based so commands are the same as they are for Bitcoin. I have shared the link to their guide on importing private keys: https://en.bitcoin.it/wiki/How_to_import_private_keys") I not understand how can do that.

In finaly what can do now?
I wait to somebody help me if know how to solve the problem.