Is there anyone here using Idex in trading?
I kept a lot of tokens in this exchange. There happens to be this migration from idex market to idex1.0.
When I check my account, it has zero balance. Anyone here had experience the same, Is there a way to retieve?
No user of Idex here. But upon looking at the migration schedule, it has started on October 20, so three months ago. So it seems that you are already late. Or if you have migrated already, did you check it upon migration?
The migration will occur at specific times on October 20th as indicated in the following schedule.
00:00 UTC - IDEX 1.0 trading is disabled
~02:00 UTC - IDEX 2.0 goes live at idex.io; users can migrate their accounts and place orders in post-only mode
15:00 UTC - IDEX 2.0 trading is enabled
https://blog.idex.io/all-posts/getting-ready-for-idex-20And if you follow the intructions on how to migrate to IDEX 2.0 but you still can't see your tokens they you have to reach out to them and seek help.
I don't think there is any deadline to migrate funds from the old version because I posted the guide which was updated only a week ago and the user need to login to his Idex account and then click the migration tool link or simply can withdraw the funds.
@OP your login credentials will be same on the old and new domain so make sure you entered the old domain and withdraw the tokens to the new domain or simply to your wallet if you don't want to migrate them.