Quote from: XIYEXIYE on Today at 02:28:35 AM

I used to serve at a restaurant where we wore pagers that buzzed us when a table's food was ready. Good idea right? Well the owners had the policy that you had to immediately go pick up the food no matter what, and that included if you were in the middle of taking another table's order. They said that people "understand" and are cool with it. Of course they weren't though. Every time I stopped taking a table's order and went and got the food, they were totally pissed off. I could not believe the owners did not understand why literally no other restaurant on the planet does it that way.

I worked in a small boutique hotel with a fine dining restaurant and a gastro pub connected. You had to juggle service and reception all the time. Our hotel director felt it would be appropriate for us to wear a headset to answer calls for the hotel while serving to make sure we didn't lose out on any room sales, stating that the customer would be understand as long as we excused ourselves.

"And here we have some locally sourced braised lamb, served with vegetables grown at a farm located just north... Excuse me for a minute while i answer this call"