If you can see the floor before the interview, you can sometimes get a vibe about the place. I once went to interview for a sales position. Aside from the interviewer being 30 mins late, it did allow me to sit and observe the situation. I realized pretty quickly this was not going to be the place for me. Very quiet except a handful of people on the phones cold calling. Many reps trying to push for contacts on the other end, just painful to listen to. And when they’d hang up there wasn’t really any interaction with co workers. Just quiet, and then another call. It all seemed very tense. I noped out of their real quick after the five minutes the interview took. Dodged a bullet.
I had interviewed for a call center job at another place that’s as a complete 180 from that. Yes it’s a call center job so it is what it is, but there was laughter on the floor, people talking to floor managers, just a completely different vibe that was more inviting.
I remember going in for an interview, I waited in a small area on the job floor (open plan) and things seemed buzzing, people were getting up to talk to each other, the person who was supposed to interview me just finished a small meeting with an employee, giving them feedback on their last customer interaction (it was by their desk so I could overhear). It was a small office at a startup, but it was telling me it was a fun little place to work in. Unfortunately I didn't pass the interview, but I had a good time at the interview as I got asked interesting questions and the interviewer later called me to tell me I didn't make it and why, and added me on LinkedIn as well. I got some good experience and later got a job more fit for me.