Re: Exbet is LIVE >> The Bitcoin Betting Exchange [exbet.io]
Hi exbet.io, thanks for your reply. Please understand that the purpose from my notes and comments is not to criticize you or your work, it's just to improve the website to offer the players a better experience and increase liquidity which in turn will increase your profits.
Believe us when we say - we are very happy to get user feedback on Exbet. The tone of your comments has been great, we think you have been very constructive
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2- Yes, that's it. I didn't know this page existed. I used to always click on My Bets. This is good but it would be great if we can choose exact dates and also if we can see P/L for more than 3 months back.
We're glad this was what you were looking for. We're looking to expand the filtering options here, similar to your suggestions.
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6- It's unfortunate that you will not change the minimum stake soon, this will make you lose lots of business. I for one, on many occasions I wanted to take a bet on your site, then because of the minimum stake/0.1 increment, I had to place the bet elsewhere.
We take these reasonable comments on board and will continue to keep the possibility open of changing minimum stake.
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Regarding my bets history, it only shows me my bets from "30-01-2021 16:21 Bayern Munich v Hoffenhiem", the ones before aren't showing. The same applies to the Profit/Loss page.
OK, we have tested this and can see records further back. We suggest trying a hard refresh.
But history should show more consistently than it is for you - we will continue to investigate.
Hi again,
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1- Today (Sunday), I tried to place a couple of Live bets, but I got the following error “Sorry, we are unable to process your request. Please try again!”
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1- Today (Sunday), I tried to place a couple of Live bets, but I got the following error “Sorry, we are unable to process your request. Please try again!”
We believe we found an issue that could have been causing problems with bet placement in in-play markets over the weekend. Fixed and in-play betting is 100% again, but let us know if you are still having issues.