Hello,

Since I haven't found much information regarding this issue with Bitpay, let me share it here so that other users may find it. I will also update this topic with any news regarding the issue and in case Bitpay support team will be able to help me.

Some time ago I googled that Bitpay is the only trustworthy service to directly buy Amazon gift cards. Add to that how far they progressed over the years and added a lot of new features such as the possibility to pay for Microsoft products directly, the verification process, and well - I got convinced it's a 100% reliable company.

I successfully bought 4 Amazon gift cards from Bitpay throughout January 1-3 and claimed them on Amazon.
However, few days ago, when trying to buy photo camera on Amazon using those gift cards the order was immediately canceled by Amazon and MY ACCOUNT ON AMAZON GOT BANNED.

This is a message I got from Amazon:

Quote

We have canceled your order and voided your current gift card balance.
We have taken these actions because you are attempting to use Amazon Gift Cards that are in violation of our Terms and Conditions. We cannot reissue the gift cards or reimburse you for these funds.

To answer questions you may have:

1. Have I bought gift cards from somewhere else?: Yes, I bought it few times in Amazon store to claim free $, aside from that - only Bitpay.

1. State of my Amazon account: I never used my Amazon account for illegal activities, it has my real correct credentials, billing information et cetera. I used it for as long as I remember and had no problems in the past at all when I paid with my debit cards in Amazon store.
Last purchase was made on Black Friday 2021 where I bought few items overall worth 180$, I never and would never have used this account for money laundering or anything like that.

2. State of my Bitpay wallet account: It's verified, was verified before I bought 4 Amazon gift cards. I have never been a fan of illegal activities, thus it wasn't a problem to complete the verification process required by Bitpay and to send them my documents.

3. Source of Bitcoin used to pay for those gift cards: is completely legal, no shade activities or even mining was involved. I can prove where they came from by a legal company since funds were the result of a longstanding claim and all papers are in order.

4. My credentials on Amazon and Bitpay: are the same, no shade games are involved here.

What next:

I already contacted Amazon support team, however, my account remains banned. Right now I'm still waiting for help from Bitpay, but unless the issue is resolved and at least spent Bitcoin cash is returned back - I will have this topic opened to warn other people of such grave danger.

If anyone by any chance ever faced this issue - please let me know. In case it will not get resolved by Bitpay support team - claim will be sent to appropriate authorities in the USA, thus I can help you to resolve the same problem too.