Quote from: stomachgrowls on Today at 08:50:44 PM

Quote from: panjul07 on Today at 08:09:14 PM

Quote from: barbarik222 on Today at 12:14:02 PM

Quote from: mariha96799 on Today at 01:09:15 AM

-snip-

Why did the support service stop working? 20 days waiting for an answer to my ticket

Seriously? 20 days without an answer from the support?
It does not matter how serious is your ticket but waiting for that long is not acceptable unless there is something wrong with their support system that (maybe) make them miss your ticket.
Sending a pm to mariha96799 or Chadme can be a better solution for you as both users are still active in this forum.

They might be active but it do look that he's been ignored and try to look that he had posted up into this thread about support ticket response delay but the admin(mariha) didnt really make out any answers or response
towards that issue.

Waiting up for a long time for you to get some response from the support is really not a good thing for the site. 1 or 2 days delay is acceptable but talking for a freaking 20 days?

Almost three weeks of waiting time to get response from the support team is really bad. These days we've got more platforms to request for a support. One way or the other the team should've responded back or should've informed about the difficulty that's been experienced by the system. These are issues that easily affect the reputation of the gambling site.