Quote from: TheRocketman on February 09, 2021, 06:57:28 AM

Hey there

What kind of error are you getting? We have airdropped the legacy investment balance to your game balance back when you first reported the issue. Can you try go to the withdrawal menu and try and make the withdrawal?

You can also PM me screenshots of any issue you are facing.

P.S: We have deposits / withdrawals every day and it all goes through smoothly

Quote from: SoniaBlack on February 08, 2021, 08:54:26 PM

Quote from: TheRocketman on January 28, 2021, 07:22:59 AM

Quote from: SoniaBlack on January 23, 2021, 01:41:34 PM

I tried to do as you said and looked for the "airdrop menu" but didn't find it.
Have a look at how look the UI on my side:
https://gyazo.com/46bddefbc494ca8728268e28f525e4a7
https://gyazo.com/50afff5488588add8da148c86c07900f
https://gyazo.com/975c54f5e52d9405368c932c83d5a4ec

So where is that button

?
I also pmed you.

hi - could you please check again? I checked your case specifically and I'm pretty confident it has all been sorted a few days ago

Update after one more week: My balance is still present on the site Rockepot but I'm not able to withdraw it :/

I'm gonna try one more time after writing these lines but I doubt it will work.

I would appreciate if the owner of rocketpot could send me my balance (0.05676872) to this @ : 1Ec3zqvJokiL4ufxuv3Wd6K5wKWE2UZDAw

As I'm not able to do it myself....

I will keep you guys informed,

Peace

Thank you for your reactivity. I will do the process again and I will MP you with a video shot. Peace.