Are you present in the U.S.?
It appears you are accessing Bitfinex from the U.S.
Pursuant to our Terms of Service, if you are present in the U.S. or a Territory or Insular Possession of the U.S. or are U.S. Person, such as a U.S. citizen or resident, you may not create a Bitfinex account.
USA people not allowed
Good! That adds credibility in my opinion. I consider any service which even can operate in or interoperate with those who control the U.S. herd to be basically broken by default.
If one does find some U.S. based or operative service who is getting away with providing results, plan on it being a pretty transient affair. For instance, Coinbase started out providing me with pretty decent service in their earlier days. Ultimately, as they grew and got under the thumb of the USD banksters (or simply showed their true colors as the case may be) they became useless to me. And I'm a completely non-criminal who paid all my taxes and didn't have a problem with KYC!
Other services in other countries have demonstrated to follow the same pattern by the way. Relatively few countries have the political muscle to stand up to the enforcement frameworks controlled by those who use the BIS.
My opinion is that if one is a U.S. citizen the only realistic option to maintain some modicum of service is the partner with someone who is not a U.S. citizen and avail of whatever secure communications channels one might be able to find. It's simply not worth the risk, cost, etc for most users. But then most users won't really be bothered by the crippling policies that US hampered institutions will throw up either.