Quote from: kibblesnbits on March 11, 2014, 12:48:28 AM

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Remind your staff this is an order paid last year.

Coinabul took a serious hit if you ordered last year when (I'll assume was Nov/Dec) before BTC price dropped. I'd ask for a refund and at least get your BTC back. It's a shitty game to play, and I'd bet that order would have shipped mighty-quick if the BTC price doubled during the time of your order.

Well, I tried asking them a refund SINCE NOVEMBER and they said that it is not possible.
Nolan said that they would have to ship it anyways, even when I said I wouldn't be able to receive it.
They refused the refund, and offered a buyback after I receive it (sounds like a retarded bureaucracy)
The other option was to hold it until I came back. So at the end that's what happened. What's funny is that I have to go through the 17 days "turnaround" all over again, plus this KYC out of nowhere. (why didn't they ask me before?)

Btw, Nolan said up there:

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Given the significant value of your orders I have no doubt you are sophisticated enough to understand that we cannot proceed any further on shipping your order which remains in our vault nor transfer any sort of refund or credit until you comply fully with all legal requirements.

This feels like Gox v.2.
I just hope that Jay Shore isn't the American Mark Karpeles.