Quote from: investorcat on February 16, 2021, 01:26:58 PM

Quote from: fagainstscam on February 16, 2021, 12:52:07 PM

Quote from: DusanD on February 16, 2021, 09:39:57 AM

https://stake.com/policies/terms

In our ToS you can see that multiple accounts are not allowed, Faris was not moderator when these topics were started/closed, Faris became moderator about 6 months ago or so.

When you registered on Stake you agreed to follow the rules of our ToS.

So you're one of them. What's the problem with my account? Clowns...

Hey guys, my nik on stake is satnakomoto, why i can't make a withdraw from site? When i click on withdraw i see the error that i'm not allowed to do that. Why? 48 hours already past

Hello,

First of all apologies for waiting this long for a reply.

We have frozen your account because we have reason to believe that this account is guilty of breaching our terms of service as stated under item number 5.1. Please see https://stake.com/policies/terms for further reference. Anonymity is important to us, but multi-accounting is something we take very seriously.

Can you complete the KYC process by sending us a picture of your ID and a picture of you holding that ID and a piece of paper with your username and today's date? Please provide those documents within the next 24 hours.

Regards,
Stake

I waited 48 hours to be accused of breaking some rules and having multiple accounts? I only have one account. Are you kidding me? Now I still have to send you my documents, to scammers, and it is not known how long it will take, I already have experience of communicating with your Support, etc. Typical scammers, that's who you are, who take money and do not allow them to be withdrawn and only pretend that want to help.

Hello,

You have accepted our Terms of Service upon registration. Please read them again, especially point 6. Know your Customer ("KYC") as it is clearly written that Stake reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of a user.

Unless you send us the required documents we won't be able to assist you.

Regards,
Stake

Guys, you know perfectly well that I did not violate any rules, that I have no clones, I generally have a negative profit on the site, I made a deposit from my personal wallet and I want to return the money to it, I have a verified email and phone number. You blocked my balance, at the moment I have 0.11ltc ($ 20, this is enough for a withdrawal) and you are mocking me. Why are you doing this? Let me make a withdrawal and we will forget about each other.

Hello,

I can assure you that your profit or the amount of crypto funds in your account has nothing to do with the request for KYC to be completed. As soon as you upload your documents they will be verified and you will be contacted by us shortly again via this email. If they are not already in our database you will be allowed to withdraw your funds or do whatever you want with them.

Regards,
Stake

Ok, first of all I want to know who I'm talking to, so send me a photo of your ID and a selfie of you holding your id. And explain to me why you accused me of multiple accounts? Why are you lying?

How long i must wait? Send me picture of your ID and a picture of you holding that ID. And what is your position in the company? Who am i talking to?

Hello,

You are talking to the integrity team here at Stake. Unless you send the required documents your account will remain frozen.

Regards,
Stake

Do you keep mocking me? Should I send my personal data to someone unknown? You remain anonymous, and I must trust you? After all that you have done ... You stole my money, and now you still want to use my personal data ?? Incredible.

I asked myself why are you doing this? Why are you stealing money and not caring about your reputation at all? Now I found out , you scammed a lot of people just like me , same modus operandi. Frozen balance - Ignore - Wait.Patience. Send us this. Send us that. Ignore. Infinite story. And its easy. You are a bunch of scamers with zero reputation. Thats why you acting like this.

And now you are posting fake positive reviews on trustpilot?? To hide, the negative reviews from real people. Haha. Unbelievable.

Hello,

We have an impeccable reputation as we never stole a cent out from our users nor do we need to. Instead of sending us the required documents you are only making false accusations and prolonging the conclusion of the issue with your account.

Regards,
Stake

The last message from these thieves.

P.S. KYC is good, but how about KYS - know your scammer?

they should tell you exactly why they are asking for ids. you dont just ask a player for id without explaining why u want him to submit it. as regards multipls account. you must be kidding me

All of us agreed to Stake's ToS when we created an account.

Here is the part that you guys have probably missed:
"6. Know your Customer (“KYC”)
Stake reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of a User. Stake reserves the right to restrict the Service, payment or withdrawal until identity is sufficiently determined, or for any other reason in Stake’s sole discretion. Stake also reserves the right to disclose a User’s information as appropriate to comply with legal process or as otherwise permitted by the privacy policy of Medium Rare N.V. (owner and operator of Stake), and by using the Service, you acknowledge and consent to the possibility of such disclosure."