Post
Topic
Board Gambling
Re: My 13.02 BTC and 157 ETH complaint against Stake.com
by
Haunebu
on 17/02/2021, 18:37:33 UTC
At this point, I don't think you will receive any portion of your funds op which is why I feel it's best for you to learn from this situation and move on.

Self exclusion is not same as casino exclusion. We do not have policy for casino exclusion that was only option for our sportsbook players that wanted to clear the clutter with casino and games and only be able to play on sportsbook because that is what they came for on stake.

You clearly stated you do not want your account banned.
What you are stating here makes no sense. If there was no possibility of a complete casino ban, you should have explained that to the gambler properly and you shouldn't have granted his wish.

You should have clearly warned him regarding this issue early on. Stake is wrong here for these reasons while Dancpats is wrong due to his inability to control his gambling addiction.