Quote from: ultrloa on February 19, 2021, 11:55:00 PM

Quote from: ishirut009 on February 19, 2021, 11:37:22 PM

hello guys, please of someone had experience the same thing, what did you do and what have we done wrong ?

yesterday evening i deposited 130$ iny usdt erc20 based wallet on kucoin from trust wallet. the transaction succeed and when you try to see the address on etherscan, the usdt is showing there. But in kucoin it won't show. I dont know what is wrong. please help if you know something about it. thanks.

Go directly to their support or maybe visit their telegram channel and tell your errors to the admin there so that they could help you on your issue.

This is their telegram channel @Kucoin_Exchange

Also beware of scammers since there are so many impersonators there so make sure you send a message to the real admins and don't entertain any message from random users or who pm you first telling that they will help you.

thank you.. i already contact the support but not yet response. will go to their telegram . thanks