GUYS HELP PLEASE!!!!
I started exchanging in Binance today and had a pretty big amount there. Now I can't see any signs of money/bitcoins. First I didn't see it in the wallet, but for a while saw it when trading crypto. Now that shows 0 as well.
The binance website shows following:
Deposit not credit due to system issue, withdrawals not available now. Wallet overview shows 500, transfer abnormal, IOS login abnormal. All noted and IT is working on it, please wait.
I'm on que to customer service, it's #1328 so I guess there's something going on. Does this mean the problem is in Binance and I maybe haven't somehow lost my money? Sorry I'm a newcomer.
It seems that you are unlucky this time. Sometimes this will happen to Binance, disable withdrawal and deposit as they are doing some maintenance, this also happens to the other market players. But you don't need to worry mate, Binance is a trusted exchanger and since your deposit isn't credited to them, it will get back to your wallet. You have to wait until the deposit button is already enabled, just stay calm.
But I have something to remind you,
Please don't rush to join the market and never do the trade if you don't have enough knowledge or just even having the basic knowledge because this might leads you to lose money. Make everything well-prepared first beiong doing this.
Thank you! Yeah I actually wrote that it got sorted out, it was something on their side, but I appreciate the calming words. If the problem was still going on and if I hadn't found out about it by digging some more those words would've been highly needed. It was just quite a timing. I have all the security tools and have been extremely careful with every step but I still thought maybe I'd managed to do something wrong.
I also appreciate your words in the last paragraph. I stepped in as a complete newcomer and while I'm still one I've learned surprisingly much already during these intesive days. Just basics and there's holes, but still. I just kind of panicked a bit when the balance got to 0, didn't think it'd be one of those things that may happen. I know there's a risk in this all, but I am not someone who takes stupid risks without thinking or without making sure he can live with whatever the outcome is.