One that is clearly wrong on tru.bet's part is this:
Lets assume he/she created one thousand fake accounts and claim thousand of bitcoins but as a matter of fact PAULI is a indeed a part of admin's team because he is the one who has a moderator account.
Consider this. If OP would have lost they still need to pay pauli because, creating multiple account has nothing to do with their own chat moderator's account booking action.
Since bet has taken place they must pay it.
Indeed you analysis is great here, I am also familiar with PAULI, but I do not think he is only chat moderator there I think they don't have any team (most probably PAULI is the admin himself).
What happened IMHO is they book his action and when he wins (buffalos are underdogs anyway),
They denied his cash out because it is going from their own pocket.
This is a typical scenario where casino is using the VPN reason to user that successfully won in there giveaway. The thing that really surprise me on this case was the amount that the casino are denying to pay was small enough to escalate like this. LOL.
@true.bet, can you release the proof that OP is indeed using Vpn and created multiple account?