Quote from: Logan4el on Today at 10:05:15 PM

Quote

As a bank we are legally required to protect our users and the integrity of the banking system. Therefore, we continuously monitor our users’ transaction activity as required by law to prevent any misuse of accounts.

As a result of our review of your transaction activity, our Compliance team concluded that the payment behaviour on your account was not in line with the expected use of our services and our Terms and Conditions. We have to inform you that we are no longer able to offer our services and we have to close your bunq account in line with Chapter 50 (Chapter 48 for Business) of our Terms and Conditions: https://www.bunq.com/terms

We may hold your funds after the closure of your account to cover any debts to us, payments that you approved before your account was closed or legitimate claims and rights of third parties.

What kind of debts do they expect from 0 days FREE account with 2 top up transactions from my another bank account. Huh

That's a risk management thing. My guess is because you are just moving money from an account in your own name at another bank to Bunq (also to an account in your own name) and then straight to Binance, it's a transaction that does not make any economical sense and might correspond to some money laundering patterns they are looking out for. (say if your originating account was hijacked and the acc. at Bunq is just being used as a layover to make it more difficult to recover funds stolen from your acc.) They don't know that there is a sensible reason behind what you are doing. Tell them. (that your bank is not crypto-friendly)