Quote from: deepftuned on February 21, 2021, 12:41:50 PM

Hi Bestchange,

I made a post yesterday explaining the issues im facing with Fox.exchange (https://bitcointalk.org/index.php?topic=5318850) and i also added a complaint in fox.exchange's profile on Bestchange (https://www.bestchange.com/foxexchange-exchanger.html). I would like to ask if you can do something about it cause they're ignoring me for 10 days now (https://i.imgur.com/8tQumbN.png).

It doesnt seem fair that even though you can clearly see on Etherscan that my address is a BINANCE one and i also sent them proof that i have verified my BINANCE account with personal ID and KYC related stuff and they still try holding my coins without replying to me or without forwarding me to their owner so i can explain the issue and make them refund me.

Also i think it would be good if there was a KYC icon before people exchange funds and trust me im sure fox.exchange will remove their KYC/AML policy right away since when they added that policy they didnt notify anywhere on social media, telegram, their blog.

Thanks a lot

Hello deepftuned,

We have sent a request to the exchanger to clarify the situation and will keep you posted.

Thanks!