24 hour is too short to get any response from any crypto related sites, so you should be wait until their response before calling them as scammers. This is not new and people account got frozen likely for taking advantage of any bugs caused by the system but in this case you said you lost the bet and tried to withdraw the remaining balance right?
Wait for thier official to respond here before proceeding anything further.
Well, I know 24h is not too long, but I believe it is more than enough to at least explain to me what is going on, either by email or by chat. They have a 24/7 live chat support so, they are more than capable to give explanations.
I cashed out my bet and when trying to place a new one, I wasnt able to, so I found out that I could neither place bets nor make deposits/withdraw.
As mentioned above, I have decided to post it on this forum as a precautionary measure, because, after more than 24h, I do not even know what is going on, and this uncertainty is what gives me no other choice than to make this report.