Quote from: Ecap1977 on Today at 05:04:33 AM

Hello, I’m having the same problem with the difference that I purchased this 15 BTC direct from titan in 2013
I been trying to redeem them for the past year with no success. I get the same message that the codes don’t match.
I paid titan with a wire transfer from my personal account, and I have the 15 coins intact. With their certificates.
And the delivery also original. I have emailed them many times and they answered las t week requesting the coins info. I don’t know what to do anymore. Can someone help me I’m willing to go all the way to the end of this issue since I purchased this coins direct from them.

I would contact them through all these three communication channels (that I am aware of) and hope they respond on one of these.

Contact form: https://www.titanbtc.com/contact/
Email: guardians@titanbitcoin.com
Bitcointalk: https://bitcointalk.org/index.php?action=profile;u=112605 (profile seems to be inactive, but still doesn't hurt to send them a message, in-case they have email notifications enabled)

Hope you get this resolved soon. 15BTC at current price is no small amount.

Very irresponsible and unprofessional of Titan Bitcoin to respond to you once requesting for more info on coins and then leave you on your own for a week. Roll Eyes