Post
Topic
Board Service Discussion
Re: Lost my 2FA Google Authenticator Code - CEX.io
by
up136191857
on 01/03/2021, 23:17:47 UTC
Have anyone experienced the same issue?

I have had this problem several times and even changed it to 2Fa via sms which I also had the same problem and several times I have already asked support to disable my 2Fa and I am surprised that you have said that they are taking too long to solve your problem because they have always been very quick to respond and solve the problem. i use cex.io for more than 2 years. this is very strange

Can someone help me please, how to be in touch with them?

he has an account here at bitcointalk Send PM:

https://bitcointalk.org/index.php?action=pm;sa=send;u=148073



Yeah, I find it very strange why a company like Cex is so slow at their support system. I mean each company is trying to get the majority of users and things like these might change your mind to go elsewhere.

I contacted them through both e-mails, twitter dm's, reddit messages and recently here on their DM.

No, answer yet Sad