Quote from: Kiritsugu on Today at 01:51:27 AM

Quote from: Kiritsugu on Today at 01:47:15 AM

Can I get some help? One of your live chat agents attempted to help me, but they would not listen to what I was saying and just kept spamming for me to make a support ticket.

First, here's what happened: I deposited 0.003 BTC, made a bunch of wagers, balance is now 0.0045ish BTC, so I try to withdraw. First thing I notice is that it requires me to verify my email to withdraw, which is pretty stupid, but fine, I get it, you have your security measures. So it's fine, I go to Settings > Common page, and to box that says Enter Email.

I enter my email, and press Save, but red error text pops up over the "New Password" box asking me to enter a new password (but I do not want or need to password change), so it refuses to save my email. However, I still receive verification email from you guys, I click the verify link, and it still does not add my email to my account. And the support agent claims there is not email tied to my account, but if that is the case, then how did I receive a verification email every time I tried to press Save??

The issue is obviously a site issue, and I'd appreciate some help so I can retrieve my coins.

Account Name: Mysterious

Update: Nevermind, fixed it myself. Apparently the site required me to not only add my email, but also change my password in order to make a withdrawal. Silly, but I have my coins now. Your "Support" agent "Max" was useless.

Some of the gambling sites are having stupid security measures, if they care about the password to be secured while changing email then why they are asking for email verification in the first case. Good to know that you got your funds now.