On Feb 19th I was told I would be able to withdraw my deposits. The same day I requested the return of my deposits by email.
Since then I have contacted live support and sent a follow up email yesterday again requesting the return of the deposits. However I haven't received a reply to my emails or the return of the deposits.
We should give roonlagoon the possibility to explain what happened, I am also very curious what happened to be honest.
I can not take the answer from betnomi to serious.
Betnomi talks a lot, but if it is really true that they put a passport from a customer online, how can this be justified?
Betnomi is talking about "fraud", but I think Betnomi in fact is the one who frauded with this action.
What a shame.
You want to know what happened in that case, the customer was refunded all his deposit if not, you would surely have heard from him.
The image that was shared wasn't of the user in question. It was under a false identity.
However, the paid trolls, will not stop making up stuff. Either way, we have no time for them.
We presumed your curiosity/ question was in good faith. If it is, we will continue to answer all your questions.
Funny thing to see that there are so many complaints but suddenly nobody is interested in these accusations.