My account as you know was closed by T&C violation. Explain me why wasn't the bets cancelled yet according to your rules. I sent proofs that it was closed by your security department.
Once again:
https://i.imgur.com/EXUYVxO.jpgCan you follow your own rules?
Hello Dypper,
Your account was closed by your own appeal due to gambling addiction.
Regarding the screenshot - there is no option to connect 1xBit account to a phone number. That might be a ground to double-check if you are writing to the correct address.
Sincerely,
1xBit team
My account was closed on 3rd June 2020. Please request your security team to show you any evidence of my "gambling addiction report" sent before that moment. Also, tell them to verify the truth of that email.
