My withdrawal request (3ETH) is pending since January 6th. Huge delay comparing to promised 24h. I'm an acedbets client since May 2020. Many successful deposits and withdrawals.Few withdrawals with delays but was ok for me. This time something went totally wrong. 2 support tickets not answered. 5 contacts with livechat support but always the same response : "I will inform the team". So it's almost 30 days since I've requested a withdrawal - no payout and no explanation why it takes so long. I tried to ask on their discord channel but after 5mins I was blocked and my message was deleted.
Was your issue been resolved at the end?
The issue started a long time ago (well, 6 weeks is long in my opinion). But if the issue is solved, then the account should update the people on the forum here about it.
Unfortunately my issue hasnt been solved. I didnt write here because nothing changed. Payout still pending and support tickets not answered.