Quote from: wecanbothwin on March 15, 2021, 11:16:17 PM

Quote from: seleme on March 15, 2021, 10:57:34 PM

Quote from: wecanbothwin on March 15, 2021, 07:40:26 PM

Have an issue and I'm hoping a roobet rep can help me because support hasn't been able to.

about a month ago, I do not know why, but a friend decided he was going to send me like $2 BTC, he asked for an address and I gave him my roobet wallet address and never thought anything of it. Fast forward to today, i am trying with draw $4500 but I can't because that $2 tx hasn't confirmed! The fee is tiny and i'm concerned it may never confirm and Roobet will not relase ANY funds if there are ANY unconfirmed transactions.

All i would like to do is deduct the amount of that transaction from my balance and allow me to have a withdrawal. Is this possible?

I've probably gambled $20k in the past few days, so I'm hoping you can help me out.

Also, to throw more wrinkles (and why i'm pretty sure this transaction will never confirm) it's not even recorded by every block explorer.

here is the tx hash: 3fc01dca787211b62140ea64ab3ac506bbfb454636ac0422e20e4a164190d7f5

if I search blockchain.com it comes up as unconfirmed. if I go to blockcypher - the tx doesn't exist.

edit: support has advised me to 'contact the blockchain' to have them solve my issue. smh. Sad

thanks,
wecanbothwin

roobet username: wecanbothwin

Quick solution: Send around $14 to legit paid accelerator service and they will gladly accelerate any transaction even with 1 sat/byte. Roobet shouldn't be blamed here, just confirm that transaction with possible methods and you are good to go. If support said they have nothing to do, they can't give the winnings unless all incoming transactions are confirmed. Btw, you can use the "child pays parent" method for acceleration transaction manually if your friend still has access to old wallet.

I would gladly do this any suggestions? Only one I know is viabtc but they have no record of the transaction

The answer is a bit late but you can check the reviews on the forum in order to find the quality accelerator service. Don't send funds to scam websites and do your own research for avoiding scammers.