Quote from: dypper on Today at 10:40:53 AM

Quote from: 1xbit_official on December 02, 2020, 11:25:55 AM

Yismailgil, your account has been suspended due to multiple rules violations, including creating duplicate accounts. General Terms, p.20-21

If a betting participant commits fraudulent acts in relation to a betting company, the betting company reserves the right to stop such fraudulent acts by means of the betting company:
- betting cancellation;
- closing the client's account with a refund, but without taking into account the dishonest income received.

The amount of deposited funds is paid to the player in full.

So sometimes you cancel the bets, and sometimes you don't - for no reason.

What about this promise?
https://imgur.com/GPCr0cf
https://imgur.com/qdv8F9X
https://imgur.com/ZShJASp

Quote from: 1xbit_official on Today at 10:05:45 AM

Quote from: dypper on Today at 09:38:30 AM

I'm still waiting clarification about this passed statements. I'm the only one here that got my account CLOSED by a reason I don't know and I didn't even got my deposit sum returned - so I'm not gonna give up until I understand why is my case different from the others.

Hello Dypper,

your case does not really differ, your account had 0 balance at the moment of closure, which means a player have it spent (played or withdrawn). In both scenario there is nothing to refund.

Try to cancel the bets and you will see a lot of mBTs on balance. I didn't withdraw it.

Waiting comments about this links I shared. I had over 190mBT and it was told me it would be paid - they never were. Also why do you deny me to provide a bet history or a transaction history for my account? this is against your Terms and Conditions.