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can someone from support please confirm when kyc documents are needed? it says when depositing or withdrawing cash but neither of those appear to be options to begin with. at what point are the documents needed? this is a big concern to me

I checked their AML policy and it looks like you always need to do KYC when withdrawing from Roobet for the first time (though it's just filling in name/date of birth/country), and then you have to do a stricter KYC each time you withdraw $2000 or deposit $2000, that involves your ID or passport/driver's license.

For depositing/withdrawing more than $5000, you need to give them your source of wealth.

Isn't it annoying to have to pass kyc every time you want to deposit or withdraw a little big amount? In this case, is it not enough to complete kyc once or twice a year? I didn't get any reason why you have to pass kyc each time you have made withdraw/deposit!

If that is the rules implied to them by the government then Who are they to ignore ?

We are only reacting as gambler and wanted to play an win , But them as gambling operator also wanted to Do Business without Hassle .

So implementation of whatever required to them is part of the system .

so better comply or find another place to play simple as that.

True but im aint seeing any complaints into this thread for a bit of a time about Kyc and basing off on how big those players been earning on this site and those big hits then they do make out withdrawals
without any problems or complaints which would really be putting up the question if they do really implement out that $2000 deposit/withdrawal kyc or not?
When it comes to regulations and since these businesses are regulated then theres nothing you can do as a user.If you do find out hassle or not appealing at all
then you can always opt out to find for another one but i doubt that it is really becoming a standard.