NOTE: Apparently this is normal for delivery to North America. Read the timelines on the site.
Order #685 here. Date Added: 29/11/2013.
So I ordered back in November 2013 for the black friday sale. 104 days later I'm still sitting here wondering where my GPU frames are. Thank god I didn't decide to wait to do my builds. Here are some details:
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29/11/2013 Pending
05/12/2013 Fabrication Aluminium has arrived (yay!), plastic is being moulded at the speed of soft thunder, and we're fabricating away!
19/12/2013 Shipped, pending customs check Off it goes! Customs will now do a little x-ray and a paperwork check to make sure all is in
order. Once that's done we'll be given tracking numbers, which we'll send on to you within the next couple of days at the most:)
17/01/2014 Shipped to customer
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Track History
Date Time Location Description Retail Location Signatory Name
2014/01/23 11:28 ZACPTD,South Africa International item has left originating country and is en route to Canada
2014/01/20 09:32 ZACPTD,South Africa International item processed in originating country
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I agree - surface mail has been a dog. We're seeing around 9.7 weeks to the US at present, sometimes more, sometimes less. It's honestly been the WORST shipping method on the face of the planet, to the point where it's removed and no longer even an option. Please let me know if you don't receive it in the coming weeks, and we'll sort you out with a replacement/refund ASAP:)
Edit: forgot to add that we have new EMS pricing that is significantly lower, and EMS transit times are 1 week instead of the ridonkulous 10+ weeks!
Thanks for your quick response. I do appreciate you being available on the forum even in the face of adversity. Will let you know.