can someone from support please confirm when kyc documents are needed? it says when depositing or withdrawing cash but neither of those appear to be options to begin with. at what point are the documents needed? this is a big concern to me
I checked their AML policy and it looks like you always need to do KYC when withdrawing from Roobet for the first time (though it's just filling in name/date of birth/country), and then
you have to do a stricter KYC each time you withdraw $2000 or deposit $2000, that involves your ID or passport/driver's license.For depositing/withdrawing more than $5000, you need to give them your source of wealth.
Isn't it annoying to have to pass kyc every time you want to deposit or withdraw a little big amount? In this case, is it not enough to complete kyc once or twice a year? I didn't get any reason why you have to pass kyc each time you have made withdraw/deposit!
Where do you see that on their TOS?
The last time I check the user that deposits/withdraws or sends another person a huge amount is to perform over the period of 24 months which is still fair in other for them to know the user reside address is still the same due to the increase in the crypto scam.
I have more trust in a site that requests KYC information when a player registers his account and before the first deposit is made, than a casino that asks for private details when it's time to withdraw money.
How many crypto-related casinos will do that these days? How gambler want that or will play on such casino? Things have changed and the only thing that doesn't change is that casino follows the rules and regulations of their game provider and master license holder.
The practice of not caring who the player is until he wins something significant is sometimes misused by crypto casinos.
If you read their TOS they also require KYC when users deposit a huge amount is not only when users wants to withdraw a huge amounts.