Quote from: mk4 on Today at 03:54:57 AM

Just a heads up: Chances are, with a well-written and decently detailed post, you're more likely to get traction when posting on Reddit.

Try posting here:

Best of luck.

Hi I Already have,
https://www.reddit.com/r/DeribitExchange/comments/mmu9uk/deribit_account_blocked_and_cant_withdraw

Quote from: DdmrDdmr on Today at 06:49:08 AM

Quote from: UnknownBTC on Today at 03:43:21 AM

<...>

There’s a similar claim on reddit (see https://www.reddit.com/r/DeribitExchange/comments/mmu9uk/deribit_account_blocked_and_cant_withdraw/), which is yours, and that includes some details on the case.

The core option seems to persist with support, and interact with their own social media channels to give visibility to your claim. Pursuing them with a lawsuit seems a hefty task, since they are registered in Panama. You can also try to reach out to their CEO (John Jansen). I’ve seem he’s got a LinkedIn profile, but haven’t managed to see other more direct channels of communication. If you look around you may find better channels to reach out to him.

You're right I wish everything will get sort out since pursuing them does sound like a hefty task, regardless given the amount of money in the account If too much time passes I will have to use every single resource I have available and that included getting legal help. I don't have a LinkedIn but If I I'm not able to withdraw by next week I will try that thanks.

Quote from: RILWAN on Today at 09:27:17 AM

I hope you get traction to your funds because this is common with some exchanges holding users' funds and restricting access to the account.

thank you

Quote from: Lucius on Today at 09:51:04 AM

UnknownBTC, although to everyone in a similar situation 2 weeks seems like as eternity, you have to understand that online customer support is something that is generally very slow, especially in everything related to cryptocurrencies - because you can see that we are in a time of big bull run. My advice to you is to be patient for at least 2 more weeks in which you can try to attract their attention on social networks - but try to be polite and not aggravate the situation even more.

As you wrote in the Reddit post, their TOS gives them the right to do such things - but I still hope that you will be able to get your funds as soon as possible.

You're right, thing is the exchange is very small so one would expect a faster costumer service but i will try to keep it together for longer, the situation is just very stressful, 2 weeks I don't have access to my funds, 2 weeks I don't trade/work/make money.