I mean don't get me wrong, I wish you the best of luck with this case but you are just wasting your time man.
Absolutely not.
If you have 0 knowledge in this field please save your opinion to yourself.
The ultimate question (besides my curiosity of how someone who would gamble away 13 BTC could have amassed such an amount) is if you were to have won dozens of BTC after your self casino ban, would you have been OK with Stake.com refusing to pay out the winnings because you should have been banned? I suspect your answer would be no. Certainly in that situation you would have a much better argument that would lead to more people supporting you.
Your hypothetical scenario shouldn't have taken place in the first place.
Proper gambling sites don't allow a self-excluded account to be reopened, period.If a user opens a 2nd account with an attempt to circumvent the system - then and only then - the user is 100% at fault.
I had a similar case with a much smaller website and they did pay me after I started legal proceedings against them.
Stake must not repeat that mistake and if they want to keep their reputation high they need to pay the user or reach a settlement.
We are sorry that his vip host removed his casino ban that was indeed wrong
Normally and ethically, such "sorry" should be accompanied with a settlement. It's not enough to say sorry after having such an incident.
First of all stake officially says there are no multiple accounts allowed, him opening a new one should trigger their "sophisticated security system" and he shouldn't be allowed to play.
Still stake forum mods/admin several times wrote in the forum that multiple accounts are allowed.
And stake 1 person doesn't know what the other one is doing, little bit ridiculous.
They blocked my account because they suspected me to have 1 more account and it was such a big deal. Waited more than 7 days (without reply) for ID verification and then finally I got my account back.
Very bad experience I must say.