Quote from: arwin100 on Today at 01:26:06 PM

Quote from: Obito on Today at 06:33:36 AM

Quote from: semobo on Today at 05:39:21 AM

^^ nice move though! This is what I was telling you from the beginning, don't blame them just convince them you created another account for valid reason and it worked now but they took a lot of time which is almost over a month but finally, you are happy with their decision.

Even though it is a good news, I still think that the response and resolution of the problem could've been faster. 1 month of not being able to play in your favorite gambling website must be making you scratch like a meth addict. I hope that in the future, whenever the unfortunate situation like this kind of things should happen again, I hope that they will do a faster response compared to this.

We don't know how technical the investigation they do but lets be happy since the issue was been solved already, but I agree with you maybe next time cloudbet should fasten up resolving the upcoming issues since its really annoying to the side of affected usere to go thru that situation. But I'm sure the doubts of other people who follow the case are now cleared.

If they wanted to retain their reputation and make it even more better then at least they do consider on improving this area where support should be attentive and fast in response towards
users complaints and issues where people cant really make out some bad impressions just because they havent get any feedback or response towards their complaints.
But at least they do show off that theyre still serious on helping out their users rather than not getting any response at all.It might be too long compared to other competition
but its not really late to make out some changes.