Quote from: KIDC on March 14, 2014, 02:10:08 AM

Quote from: DustyRah on March 14, 2014, 12:36:51 AM

Quote from: cedivad on March 13, 2014, 08:06:15 PM

Quote from: jjiimm_64 on March 13, 2014, 04:03:58 AM

if you thinking of ordering from these guys, know that they are not fulfilling me as a customer... they have NOT refunded my money.

What happened? I don't remember the contract promising a refund, am i wrong?
Posted from Bitcointa.lk - #ZQtQClOPUdNeuDUS

They have stated it on their website itself that customers can get a full refund if they want.

http://cointerra.com/update-production-news-janfeb-batch-customer-offer/

20-30% reduction in hash rate causes huge problems and those in April and May will not even be able to break even at current price of Bitcoin. That issue is that its not 20-30% reduction in profit, its basically that the 20-30% is all profit that's coming off considering the investment cost.

Yep, I've got two in March batch and two in February. My two in February are just shipping out today, and even they aren't going to make much so I recommend if you have April or later batches to probably go for the refund instead, unless you think you can flip them for a profit of course.

Also, Cointerra fucked up my shipping big time. I now have to wait until Tuesday to get it because they shipped it UPS Ground instead of the UPS Next Day Air I paid $250 a unit for. Great. They told me they would "refund me the difference". Doesn't look like they're going reimburse me for the almost $400 (just at current rates) that this will now cost me, even though they damn well should. I think after this I'm done with any sort of preorder bullshit and I'll be sticking to GPU mining and the gear I already have and will only order from companies such as Bitmain who have proven solid.

I'm currently debating whether to trash them all over the forums/internet because this problem I described above is only a small portion of the bullshit I've suffered at the hands of this company. I'm going to wait for now and see if there's any resolution offered to the various problems I'm having with them and their "hosting partner". Oh and I was told 4-5 weeks for refund - you're not alone jjiimm_64. Unfortunately because of the way this industry operates I'm not sure if it's worth the time as I expect they will get their orders filled regardless. Just look at all the idiots still ordering from BFL.

I would hit up the forum moderator on cointerra web site. He helped me a ton and is a fantastic guy.