Quote from: Iota-Disciple on April 26, 2021, 04:28:08 PM

Quote from: MinerHQ on April 26, 2021, 01:12:53 PM

Quote from: Iota-Disciple on April 25, 2021, 09:02:38 PM

Quote from: MinerHQ on April 24, 2021, 09:58:53 AM

Quote from: Iota-Disciple on April 18, 2021, 09:59:08 AM

Quote from: MinerHQ on April 18, 2021, 05:24:32 AM

I can't find coins in my new wallet. My seed is correct. Any help will be appreciated.

My last transaction was done in 2017 but recently on my mobile wallet, I saw my balance was correct. But after reinstalling my wallet, balance shows 0.

Thanks

Hey,
did you check the iota recovery-git-hub-help already?

https://github.com/iota-community/IOTA-Discord/blob/main/help/iota-recovery-tips.md

I have downloaded a new wallet so I may need to wait for this migration process to check again. As of now, still, my account balance is zero.

So did you used "the light-wallet" back in 2017 or did you store your Seed in "Trinity"? Maybe, the best idea is to join the official IOTA Discord.
There you will be taken for sure if you describe your problem precisely. Please just be careful not to share your seed with anyone. Even if you should be contacted via PM there.

I was using a desktop wallet and I believe it was a trinity. WHat is this light wallet?

Yes, I can also contact on discord but if you can help over here, much appreciated. On my Iphone mobile wallet, it was seen until Feb but now I can't see it.

Okay, when you used a mobile phone app, it was definitly trinity.
1. Are you sure, that you have tipped in the correct Seed? When you created the seed, did you also note the check sum and does it match?
2. When you are sure, you have the correct seed: Please check if you have an outgoing transaction in the time from february to march in 2020 which was not done by yourself?
3. When you are sure, you habe the correct seed: Did you try to perform "snapshot transition" within the app?

Thanks for the detailed explanation.

With new wallet, my balance came back.