~snip~
The support says that they cannot refund you because you have gambled with it so there's no glitch or error on it, you played with the amount that you're asking to be refunded.
So this is his usual game, when ever he looses he comes here and starts a scam accusation. I have seen his thread he created and checked his profile after Stuna explained his obsession to come out every year and start an accusation and now things are clear because he is still playing in Primedice and never once said his problems are solved.