Quote from: dypper on April 30, 2021, 06:13:31 PM

Quote from: dypper on April 29, 2021, 06:17:01 PM

Quote from: 1xbit_official on April 29, 2021, 12:09:36 PM

Quote from: dypper on April 29, 2021, 10:27:12 AM

I still havent any answer from Security. No account access. No refund received. I dont know what else I can do

Your account was opened, please check it.

Quote from: Obito on April 29, 2021, 03:23:30 AM

Your only defense is that they are doing a fraudulent act, how do you prove that they are engaging in such act? Do you do this to your other players that wins bigger than you could've expected? You try to freeze their account and accuse them of fraud when there isn't any damning proof.

When an account is getting closed - all deposits and withdrawals are being summarized and compared.
If deposits(x) > withdrawals(y), then x-y. The final balance will be available for withdrawal.
If deposits(x) < withdrawals(y), then x-y will result in negative amount, which means a player have already withdrawn his deposits.

We don't share any sensitive info public to prevent further damage and simply because it could be shared only by the security team: security@1x-bit.com
In addition, we praise full anonymity for both players and the company.

Non-violating accounts are being fully restored even if they were closed by our defense system' mistake.

Quote from: Chato1977 on April 29, 2021, 11:36:37 AM

Even your deposit amount has not been refunded? But according to the OP everyone that found breaking the TOS will be having their deposit back?

Losing a bet is not a ground to refund it.

Quote from: konabel on April 28, 2021, 03:49:06 PM

They will void all your bets and steal your winnings if you win!!!

There are feedback from other players (even on this forum), that 1xBit do pay winnings. Your account was claim violating, thus only the deposited amount could be withdrawn (which have already happened).

Quote from: dypper on April 29, 2021, 10:27:12 AM

I still havent any answer from Security. No account access. No refund received. I dont know what else I can do

Quote from: SimpleMachin34 on April 29, 2021, 12:52:07 AM

Ignored, scammed but never forgotten

The answer was already provided in the previous messages, as well as by the security team.
We do not refund bets because they lost.

Sincerely,
1xBit team

I don't think so: https://i.imgur.com/eM9ZwYe.png
I had over 190mBT in my account so did you cancel any bet or not? even if you didn't I may still have those 190mBT as you know.
Look ->
https://imgur.com/qdv8F9X
https://imgur.com/GPCr0cf

Are you kidding me?
195327265 is my account. If I placed no bets violating your terms there is no point of closing my account without refunding my deposit sum or my final balance! scammers

All my emails are IGNORED by security. I requested my transaction history multiple times, and I got no information also! ridiculous

Do you call this "SUPPORT" Huh

https://i.imgur.com/AHhWnLw.png

Hello?

no account access no answer no refunds no withdraw

Still waiting your answer. You told me I had access to my account and I can't login. What account are you referring to?
https://i.imgur.com/eM9ZwYe.png

still no answers. I need my transaction history and no one can provide that to me