Quote from: Andreas_CoinTracking on Today at 08:58:32 AM

@danjacksonuk
We offer some support here and individually via Ticket or E-Mail (support@cointracking.info) where you need to mention your user name.
Everything is described here: Happy to help - Support process and contact options for CoinTracking (https://cointracking.freshdesk.com/a/solutions/articles/29000031016/en)
You can check the full service (https://cointracking.info/full_service.php) here if this would help.

Regarding your scenarios. Actually I am not sure I get you here. So I explain again in general.
The FIAT deposit does not matter at all regarding gain calculation. Only if you trade those against crypto and crypto2crypto and back FIAT2crypto.
And if you get paid in crypto you have an income transaction which has a cost base (asset value at the time you get it) as well.
Keep in mind that USDT is a coin as well and not FIAT.
Realized gain is calculated when you really sold coins (with the calculated explained in my last post). Unrealized gain is related to your holdings which you have not sold yet.

Hi

I know you offer support but understandably it is pretty slow and I've been trying to get my head around all this all weekend. You've been fast on her to be fair but we still haven't resolved it and this is why I am willing to pay extra towards getting set up.
I have actually already checked out the full service, I have enquired about it but that's for help with finding errors etc when I do the import. I just want to be able to understand the software before I make the plunge.

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The FIAT deposit does not matter at all regarding gain calculation

Yeah I get that the deposit doesn't matter in terms of gain calculation. I know your system is mostly aimed towards people trading crypto who want tax calculations. That isn't my priority, I want somewhere I can track my portfolio balances and see average purchase prices and realised and unrealised gains. That is what had drawn me to your software.

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Only if you trade those against crypto and crypto2crypto and back FIAT2crypto.

This is the problem. I just dont understand what this means and in what context.

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Keep in mind that USDT is a coin as well and not FIAT.
Realized gain is calculated when you really sold coins (with the calculated explained in my last post). Unrealized gain is related to your holdings which you have not sold yet.

I know USDT is a crypto coin but basically it needs to function as one in a software like because that's how people enter into crypto. I completely understand what realised and unrealised gains are the example you gave is right and i agree. I have absolutely no problem with the ETH test transaction. I bought 4ETH for $8k. and sold 2Eth for $10k. $2k each ETH so when sold for $10k that is $6k realised gains and the remaining 2 ETH are unrealised gains from there current value.

My issue is only with USDT. That's all I need to get to the bottom of. In both scenarios of adding a deposit or not the USDT values are all over the place.