Quote from: Maasdamer on Today at 08:31:24 AM

Quote from: jslfs on Today at 07:50:23 AM

Quote from: Maasdamer on Today at 06:33:06 AM

Quote from: jslfs on Today at 02:21:04 AM

For the past several years I've been playing poker on Nitrogen Sports, and prior to this month I've had no real issues with the site. Support's been quick to respond whenever I did hit a snag, and everything was always resolved quickly.

However, on May 5th, I received a message that my account had been "randomly selected" for an in-depth review, and that "certain functions will be temporarily restricted" until it is concluded. It turns out that "certain functions" means "everything except the sportsbook". I can't play poker, I can't use the chat, and I can't withdraw anything. My account is essentially frozen.

This has gone on for 20 days now! I've asked support for updates three times, and each time they've simply told me that the review is ongoing and asked me to be patient. I've been plenty patient, but this is ridiculous. I've never heard of someone being locked out of their account for weeks without even an accusation of wrongdoing.

I'm making this post in the official Nitro thread rather than the scam accusation forum in the hopes that it'll be resolved quickly so I can use my account again.

If you never heard of it you need better research.
https://bitcointalk.org/index.php?topic=5239947.0

Guy got his money after over 1 month but exactly same story.

You do realize that being accused of multi-accounting to scam Nitro's bonus program constitutes an accusation of wrongdoing, right? That's hardly the same as being randomly frozen with no explanation. And yes, I'd read that thread and most of the other threads complaining about Nitro before making this post.

"randomly" hahaha. Every problem at nitro starts with a random review without explanation, even for the other guy.
You do know that you will get the same accusation, dont ya. Good luck then, you will need it.

Oh, you're right. Sorry, I overlooked that. Well, I'll wait and see how they respond to these posts.