Hello, friends. I accidentally discovered that the exchange again allowed me to withdraw the stuck funds. I had 20,000,000 UFOs on my orders there. I was happy, I go to the site, I have no funds in my wallet. Hannibal account, mail
kabanovtrade@gmail.comThere are no letters on my mail that there were payments, there is a two-factor authorization, so the possibility of theft of funds is excluded. There is no way to contact technical support. Please help me.
You don't need to post your email address here. no one from here can help you except the Coinexchange team, but they have not been present here for a long time.
as far as I have seen, they require that an identification document be sent to pass KYC before any chance to withdraw your funds. Did you do the necessary things
send them a selfie and a picture of any personal document to pass KYC?
His e-mail
support@coinexchangeio.freshdesk.com is the only way to try to contact them, of course from your email address registered there.