Hi 1xbit
I have been playing on 1xbit since December across multiple sports on top tier leagues. I have done number of deposits and withdrawals without any problem. So yesterday, I was out of funds (lost a ~2 mbtc bet I was confident in), so I deposited in my account ~1.5 mbtc and won ~13.4 mbtc across 9 bets (8 won and 1 lost). All these bets and bets I have made has always been on top tier leagues like MLB. I have screenshot for the bets also. So after winning, I asked for a 5mbtc withdrawal but it was declined. I reached out to their live support and they asked me to email support team for the issue and support team asked me to reach to security team for the issue.
Today morning I got this message: "Good Day. We want to inform you, that our company decided to stop any collaboration with you (closing your account). The decision was made after a careful investigation of the situation by our security service. The decision is based on a violation of the Terms and Conditions."
This seems really absurd as I have been betting with them for 6 months now without any issues. I would request the 1xbit representative here to check my account. My account number is 244183695
For some reason, i am still logged in, can see the funds but cant use it on any betting. Please help resolve the issue at the earliest. Thanks
Another member of the Guild , Best to post here in accusation
https://bitcointalk.org/index.php?topic=5340017.msg57103003#newYou can see how Hard to deal with this site and for sure you will Never get anything from them once your account got banned or freezed.
Hi.. I am still waiting for 1xbit to get back to me.. but going through this thread has been scary... I hope I get my funds back as I have won it fairly.. I am also scared to inform my spouse about this mishap...this amount is more than the average monthly salary in my country... Tbh I didnt face any unpleasant experience so far, so I am going to wait for official 1xbit representative to respond to me..