Yup, unfortunately I'm still block, worse still i can't access bc.game from my VPN server even with USA address, i longer have any idea how to gain access to the live support.
Your last sliver of hope is to send BC.GAME a PM on this thread, although the last login was on the 13th so it might take a few days before the owner returns.
Alternatively, its Twitter handle also has a PM function. Could try both.
https://twitter.com/messages/2827869859-1306070606056546305Contact @ChrisButler on telegram, he can help... Of course, send him a PM and give him a day or two, he can be busy. You can try with official bc.games telegram channel, they are active there with few admins. I have some free VPN, and I play from Germany, the only way for me to play pragmatic slots, and I didn't have any problems with that, so maybe to try that...