New complaints
For some reason, i am still logged in, can see the funds but cant use it on any betting. Please help resolve the issue at the earliest. Thanks
Hi Andany,
Your complaint has been forwarded to our security team, they are already on it. We will tell what happened to your account once we have an answer.
these complaints do not end or at least have not reduced, how many people do you have in the support that takes so long to solve the problems? and why do you have so many complaints?
Other questionshaving that kind of team for their advertising reflects what kind of people are they.
Our goal is to show that 1xBit pays, and that the accusations doesn't truly represent the situation behind 1xBit.
is time for you to solve these problems in public. for example if any of your clients have a problem and you think that he is wrong then post proofs here on the forum that he is wrong... it is not enough to close account of someone's and say that this person is wrong and you are correct without posting proof, I know that there is TOS, but TOS was created by people and can be exception
Why is my 0.5 BTC taken from my account, I asked many times which terms I violated, but you refuse to answer.
That already prooves you are scam.
We don't share evidence to prevent further damage. Your deposits were returned and suscesfully withdrawn by you.
That already proves that we do pay.
1 - he has a right to know what terms he broke and has a right to see proof of having broken those terms
2 - If you want the community to start believing in you then it's time for you to start posting proof that some of your customers are wrong