Quote from: kslaughter on March 15, 2014, 07:24:48 PM

Quote from: Flaste on March 13, 2014, 11:50:48 AM

Why doesnt the customer service email work anymore on the website? I am trying to find out whats going on with my order I placed back in December. Is this unit going to ship or not? If not, I would like a refund immediately. Order Reference LIVDPQJKR.

Please respond.

Please use the shopping cart message system to contact us.

I have sent about 35 messages to customer service through my account asking for my refund over the last three months.

I have been repeatedly ignored and given false promises and lied to.

The carrot of a refund is constantly being dangled.

What level of reassurance can you give me and other buyers that a refund will arrive within a specified time frame?