Quote from: wyn on Today at 01:16:38 PM

Quote from: jstefanop on May 25, 2021, 04:00:59 PM

Hey guys sorry to everyone that got shipment notifications last week and has had no movement. We had scheduled a pickup last week and another yesterday which Fedex refused to pickup since it would have taken too much space on the truck (even though we made the volume clear both times).

Just rented a truck and dropped off all the backlog of packages this morning, and everyones shipment has been upgraded to 2 day. If your near CA you should get it tomorrow, and everyone else by thurs.

Assembly is going well for rest of orders, we project 75% will be ready to ship by end of the week, and the whole Batch 1 Pre-order will be shipped out by end of next week.

I take it your projection for "the whole batch 1 will be shipped out eonw" was off. The end of next week from your message was June 5. I'm 38xx but I see 36xx and 37xx still waiting.

Now John ... I support your work, dedication and finished products. Your expectation management sure could use some work though.

I can only go off what my operations team tell me. We were on track before memorial day, but then the holiday hit, and we had to stop the line to correct some issues from the first deliveries so lost about a week there. Either way the original expectations were 4 weeks to complete full Batch 1 shipment, we are only one week behind schedule on that (not counting the 2-3 weeks production start delay).

I know everyone is eager to get their product, but you guys have to appreciate the fact that we paid about 20% extra in whole product costs (which is a large chunk of our margins), to procure overpriced parts, to ship everything air from suppliers, and ship everything 2 day to you guys.

We could have kept everything as is, with another month delay, but things like that matter to me regardless of whether we are sold out with a long wait list. What we do almost no one does for a reason, its hard as shit and almost no one can do it profitably.

Companies funded with 10's of millions have failed where we have succeeded, but we are still just a small company pushing boundaries and we have a lot more delays, growing pains, and learning until we get to where we want to go.

Either way I appreciate everyones patience and that has come along for the ride!