Quote from: betsiocasino on Today at 05:43:30 AM

Dear all,
Debbie here, my heart sunk when I’ve seen your replies and realised I’ve broken the rules posting, I am genuinely very sorry about that, it came from a good place in wanting to reply to you all and I was excited to meet you on the live chat, I will apologize to the team here internally too and I hope you can forgive me, it wasn’t intentional, it’s no news here to the team I tend to over-communicate! I know now and will do my best for the BitcoinTalk Community and I thank you for bringing it to my attention.
We may be a new casino but we are not new to the industry, I’ve personally known a lot of players who have had issues with KYC and the main way we want to present Bets.io and take care of our players going forward is by giving them fast cashouts and not delaying payments for KYC and give a really unique VIP experience where all players know that we care and will treat them well.
Yes, we are licensed and KYC terms are on our website according to our gaming licence.
The site is on a soft launch right now, we have tested and tested but you can’t expect nothing to ever go wrong, and that is why our offerings may seem a little low to start with while we promise to fix anything that wasn’t right.
I’m happy to say everything has been great and we will be doing bigger and better promotions in the future.
I can sit here and write all day how we are great and genuine (it’s true) but as you know the proof is in the pudding and it won’t be till some players come back here and post their experiences that you can believe, I would feel the same. I’m a player too.
Come take a leap with me and I promise you that you will not be disappointed.
Wishing you a great day and or evening ahead.
Debbie xx

I wouldn't worry too much about it myself. If you're new to the forum, people won't care too much about it. What is much important, I think, is the functioning and reliability of the site. Once players have posted their experience here, we'll be able to judge a little better and link a status to the site. Most players are familiar with the KYC procedure, and most of them are prepared to fulfill the required documents without problems.