Quote from: 1xbit_official on Today at 10:09:08 AM

Quote from: Joana226 on Today at 09:45:18 AM

Hello sir,
Once again, your rules are not clear, your exception that talk on overtime do not include Match results or map result. Also I was told wrong by Roda. Can you at least void that leg or credit some promo points to cover my loss?
Thanks

I'm checking opportunities at the moment.

There is missing a screenshot that you've sent to our support in this pic: https://imgur.com/8pJNhP3
Where "it says regular time". Do you still have this one? We'd like to see it.

Quote from: winlose on Today at 09:53:28 AM

Please help out 1xbit. Thanks

Hello Winlose,
that's sounds like a small chance to happen because we don't see a point in it, but i'll ask, sure.

Quote from: konabel on Today at 08:56:28 AM

I do not have the screenshots, but I can assure you that all my bets won 100% fair.
I asked them 4 times to post the btting history on the forum but they ignore my request.

We can't post it public, this info is stored by the security team and can be shared by them only. Blogab's case was an exception.
That was a technical side of the issue, yet there is another one:
Despite having only words as a proof from our side, you provide the same as an evidence.

Sincerely,
1xBit team

I see now, I haven't that conversation log, but it was basically a screenshot of the market itself (the counter strike match market) that was open and to show it didn't offer any Draw option or Overtime Included option)