Quote from: dypper on June 17, 2021, 01:29:09 PM

Quote from: 1xbit_official on June 17, 2021, 01:10:07 PM

Quote from: dypper on June 17, 2021, 12:00:25 PM

Why did you never comment this? When can I get my balance withdraw? Still no answers from security, no access to my account and over 190mBT in balance! Shame on 1x-bit service.

We have replied a few times:

https://bitcointalk.org/index.php?topic=5267172.msg56629757#msg56629757
https://bitcointalk.org/index.php?topic=5267172.msg56874989#msg56874989

Sincerely,
1xBit team

Sorry but you didn't. You are ignoring those chat messages from Roda. I appreciate you read that again and comment it.
It was told the last transactions would be REVERTED once the technical issues terminated.
Once again ->
https://imgur.com/qdv8F9X
https://imgur.com/GPCr0cf

No responsibility for that? I made no deposits no bets and no withdraws after I had over 190mBT in my account balance. I just got my account closed and after that I got 0 replies from Security.
Sorry but I call it scam and I'm still looking for answers. Where are my 190mBT? why can't I have access back to my account? which rules did I violate? What is my case in fact?

Please comment that chat answer to my questions, because you never did that so far.

You told this:

Quote

"Your account was frozen at the moment, which means one of these scenario to happen:
1) There are no violations committed, defense system freeze an account due to suspicious activities. After a manual investigation the account will be restored along with the funds.
2) There is a violation committed, account still frozen and awaits for an investigation. Once violation spotted, necessary measures listed in ToS will be taken.

Both support and marketing teams don't have access to the investigation details and don't see violations committed. Thus, the support team expect the first scenario.

The support team doesn't have access to the funds and violations committed. As for the funds - the balance can be changed in case of odds recalculated, which means that the player received funds in an unsportsmanlike way."

So who are the ones that can access to my funds or my violations commited?? You can't, support-en@1x-bit.com can't, chat support can't. Security@1x-bit.com don't reply<
I'm waiting 1 year so don't tell me I need to wait, all questions will be processed in turn. NO. My account was closed with 190mBT in it and no answeres were given! Stop that

Waiting