Quote from: SimpleMachin34 on June 22, 2021, 01:23:00 PM

Quote from: 1xbit_official on June 22, 2021, 11:58:36 AM

Quote from: SimpleMachin34 on June 22, 2021, 11:39:01 AM

So if it is nothing to refund, no violations were commited, why are my accounts closed? Also why did you refer my bets were recalculated?

We were describing an opposite situation, but violations were committed in your case. The bets are always recalculated when an account gets closed, but lost bets won't result in a positive balance.

Sincerely,
1xBit team

So recalculation isn't voiding all the bets? do you only void winning bets? Please explain that because I still didn't get it.
You told multiple times "your account was closed, your bets were voided and deposit sum is returned." but not in my case, why?

Still waiting my funds. I have two accounts and you told my bets were recalculated. Can you define that recalculation? How can I have my transaction history? I had funds in my accounts