Quote from: vv181 on June 24, 2021, 07:05:06 PM

I can confirm that @LoyceV problem also occurred to me. But a couple of hours later, at the time, I was able to normally log on.

This was indeed a bug. The error message had a wrong description. Problem fixed now!

Quote from: vv181 on June 24, 2021, 07:05:06 PM

I'm retesting the site now and seems a couple of things already being worked on, that seem promising.

Nice to hear! I'm editing the original post to list all the suggestions / bug reports and their current state, and also new features that we are adding.

Quote from: vv181 on June 24, 2021, 07:05:06 PM

Anyway, I noticed there is a reset layout button on the settings icon at the navbar. I wonder what does its functionality? Does it mean you plan to add more trade layout views?

You can resize and move the components around in the trading panel, and this button lets you reset components to their default sizes and positions.

Quote from: LoyceV on Today at 08:27:38 AM

My (test) withdrawal is still pending (after 5 days). Not sure if that's just not implemented yet.
What's weird though: it shows Amount: 0.00000.

The withdraw had a bug on it and the amount was set to zero. We'll abort this one, and you'll have to make a new one. I'm sorry for that.

Quote from: LoyceV on Today at 08:27:38 AM

It's still bad: if I trade something with someone, they'll know some of my Bitcoin addresses. If I then use that address to deposit to your site, they'll easily know I use your site (but they could probably figure that out through WalletExplorer.com too). What's worse, is if they can trace all my other transactions to and from your site too, after which they can know many more of my addresses. Not only that, they'll also know exactly how much I've deposited and withdrawn for as long as I've used the site. Exchanges don't do that either. Let's compare it with a bank: it's okay for the bank to see who I pay, but it's not okay to sell/publish/use this data.

Maybe publishing all transactions is a bad idea indeed. We'll try to find a better solution. Either way, we'll always be very transparent regarding what our privacy policy is.

Quote from: LoyceV on Today at 08:27:38 AM

For proof of funds, I'd stick to the cold storage with a signed message. Hot wallets shouldn't hold a large portion of total funds, and there's no need to proof every last satoshi.

Problem with that is that you don't know how much deposits the exchnage has. I can sign a message with cold storage address containing 100 BTC, but what if the users actually have 200 BTC in their accounts? If we can publish account hashes and balances, one can see that the balances sum up to the amount at our cold storage address.

However, I just had an idea here! We can publish just the root of a merkle tree containing hashes of balances, and just let the user know the derivation path. This way we can have proof of funds without jeopardizing user privacy.

Quote from: dkbit98 on Today at 11:25:48 AM

Quote from: LoyceV on Today at 08:27:38 AM

My (test) withdrawal is still pending (after 5 days). Not sure if that's just not implemented yet.
What's weird though: it shows Amount: 0.00000.

I can confirm this also, after I clicked to withdraw my tBTC I received an email to confirm that action and status on my account is now confirmed , however I didn't receive anything in my wallet and balance on my account is still the same.
Maybe withdrawals are not working yet, but it would be weird that only deposits work and not withdrawals.

I can confirm this also, after I clicked to withdraw my tBTC I received an email to confirm that action and status on my account is now confirmed , however I didn't receive anything in my wallet and balance on my account is still the same.
Maybe withdrawals are not working yet, but it would be weird that only deposits work and not withdrawals.

We are having a problem in the withdraws, we'll have it solved ASAP.

Quote from: cruso on Today at 11:40:07 AM

I couldn't log in for a while but I'm back on now.

I was able to place multiple orders without closing previous trades with the 0.1 tmbtc test provided.

And so I’m guessing it's safe to assume that the extra funds are provided as margin? If that's the case, shouldn’t there be some kind of warning for users that, they are trading assets with borrowed funds? This could lead to serious problems and debt if not checked.

I can’t find any data in my open orders tray.

The P&L never updates

~~I still don’t understand the concept behind frozen funds and how it would benefit users~~.
You’ve done a good job explaining it here, but not many users will check on here. You should have a tutorial made, and even at that expect to be bombarded with many questions.

My account logs out automatically, even when I’m still active.

My general feeling is confusion, but then I am not a pro trader. I have only dabbled in it a few times, but someone well versed in trading may feel otherwise.

I'm sorry to hear that you feel confused. Margin trading is really complicated. Our top priority is getting it as intuitive as possible, so that we don't have to explain as much. But yes, we'll have a tutorial eventually as well.

Problem with account logging out should be fixed now!